Below is the email sent to Westfield.
If you have any comments/similar experiences please let me know.
I am looking into this only because it is yet another incident where the rules on use of photography seem to be very confusing and illogical.
On the 11 December 2010, I spent the evening shopping at Westfield followed by dinner and late film.
All went very well until, whilst on our way to the cinema, my partner asked me to stop so he could take a quick picture of me with the Christmas tree like image in the background.
Just as we took the first photo, a security guard shouted at us to stop and came over to explain that we were not allowed to take photos.
Please find attached the photo taken for your reference.
When the security guard was asked to explain this as we have seen hundreds of people taking photos ever since the centre had opened, he notified us that we could not take the photos using a ‘Big’ camera.
The camera we were using was a canon, sold in Jessops within Westfield. It is not a professional camera and it was not being used with a tripod.
Further discussion with the security guard allowed us to understand the situation a little better in that the concern of people using ‘Big’ cameras was that the photos could be used for commercial purposes.
Before I make any comments on this incident, I am writing to you to enquire about your corporate policy on use of cameras at the Westfield Shopping Centre, your methods of notifying the public and rules regarding its enforcement.
This incident happened at approx 11pm on the 1st floor. I would also like you to know that it is my intention to ask for the CCTV coverage of my visit to Westfield, so that it can support any further action that I may decide. May I therefore request at this stage that the CCTV data from the 11th Dec 2010 is not erased.
For your information, I am a regular visitor to the Westfield shopping centre and hope to continue to use it in the future.
I would like to thank you in advance for your cooperation in dealing with this matter.